Answers, fixes, and how-tos for the KYDOS app. Earn Your Glory.
Need a person? Email contact@kydoshealth.com and we'll get back to you, usually within 1–2 business days.
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What is KYDOS?
KYDOS is a training app and a nutrition app, each complete on its own. Its heart is Chase Your Glory: racing your own past efforts (Ghost Run, Ghost Ride, Ghost Lift). Earn Your Glory rewards the work with points that, on a paid plan, bank real months of KYDOS Premium. Around that: GPS and strength tracking, readiness against your own normal, a spoken coach, deep food tracking, and Guardian safety features.
Which devices does KYDOS work with?
iPhone (iOS 16.4 or later) and Android phones (Android 8.0 or later), with standalone apps for Apple Watch (watchOS 10 or later) and Wear OS watches (Wear OS 3 or later). On iPhone, KYDOS reads and writes health data through Apple Health; on Android, through Health Connect, which is optional.
Do I need an account to use KYDOS?
No. You can log workouts and nutrition as a guest, stored only on your device. When you create an account, you can sync that data and access it across your devices.
Is KYDOS free?
Yes, the core app is free and fully usable. Every new account also gets 21 days of KYDOS Premium free at signup, no card required. See the KYDOS Premium section below.
Does KYDOS show miles or kilometers?
KYDOS defaults to whichever system your device's region normally uses (Imperial in the US, Metric almost everywhere else). No location access is used to decide this, just your device settings. You can override it any time at Settings > Units & Measurements, which applies to distance, pace, weight, height, and elevation everywhere in the app.
How do I create an account?
Open the app and choose Sign Up. You'll provide an email address, a username, and your age. Your age determines which privacy protections apply to your account.
I forgot my password.
On the login screen, choose Forgot Password and follow the email link to reset it. For your security, KYDOS checks new passwords against known breach databases using a privacy-preserving method that never transmits your actual password.
Face ID or Touch ID unlock isn't working.
Make sure biometric unlock is turned on at Settings > Security. If it stops working after an OS update, toggle it off and back on to re-store your secure session. KYDOS never receives or stores your biometric data; authentication is handled entirely by your device.
How do I change my email address?
If you signed up with an email and password, open Profile > Account > Email, re-enter your password and type the new address. We send a confirmation link to the new address and a notice to your current one; nothing changes until you confirm from the new address. If you signed in with Apple or Google, your email is managed by that provider.
Why was I asked for my age, and what are the age requirements?
KYDOS is intended for users 13 and older (16 and older in the EEA and UK). Accounts for users aged 13–17 automatically have added protections, including Stealth Mode, which cannot be turned off on a minor account.
I can't log in or my session expired.
Confirm your email and password, and that your device has an internet connection. Authentication tokens expire periodically for security; simply log in again. If you still can't get in, email contact@kydoshealth.com.
What's included in KYDOS Premium?
Premium adds analysis and depth: Build Your Glory™ route pacing, the full readiness breakdown, performance and health trends, running form analysis, the Sleep Score, race training paces and predictions, four more coach voices, and Glory Insights. Your own data stays free: tracking, routes and the Route Builder, heart rate zones, VO2max and its trend, your running form numbers, nutrition logging, strength tracking, Ghost Run, Guardian SOS and Stealth Mode.
How much does it cost, and is there a trial?
KYDOS Premium is $6.99 per month or $49.99 per year. Every new account gets 21 days of Premium free at signup, granted by KYDOS with no card required; subscribing starts billing right away (there is no second trial). Apple or Google processes the payment under their own terms.
I subscribed but Premium isn't active.
Make sure you're signed into the app with the same account, and into your device with the same Apple ID or Google account you used to purchase. Then use Restore Purchase (below). Entitlements can take a moment to sync.
How do I restore a purchase?
Go to Profile > Account > Restore Purchase, or tap Restore Purchase on the KYDOS Premium screen. This re-checks your subscription with the app store and reactivates Premium on your account.
How do I cancel or get a refund?
Subscriptions are managed by the app store, not inside KYDOS. Cancel from your Apple subscription settings (Settings > [your name] > Subscriptions) or Google Play subscriptions. Refunds are handled by Apple or Google under their policies.
I referred a friend but didn't get my free month.
Your month is banked when your friend, who signed up with your code, becomes a paying subscriber, and only while you are on an active paid KYDOS Premium plan yourself. Your friend gets an extra month on top of their 21-day trial when they sign up with your code. If all of that happened and you still don't see it, email contact@kydoshealth.com with the details.
How do I connect my Apple Watch and health data?
When prompted, grant HealthKit permission. KYDOS reads activity, heart rate, sleep, and other categories from your iPhone and paired Apple Watch. You can adjust this anytime at iOS Settings > Privacy & Security > Health > KYDOS.
My Activity Bars or health data aren't showing.
Open iOS Settings > Privacy & Security > Health > KYDOS and confirm the categories you want are enabled. If they were off, turn them on and reopen KYDOS so it can sync.
Why didn't I earn Glory Points for my sleep or active energy?
Glory Points from sleep and active energy need a verified source: an Apple Watch through Apple Health on iPhone, or Health Connect on Android. Manually entered values don't qualify, by design, so points stay fair.
My Cardio Recovery isn't recording after a workout.
Cardio Recovery needs a few conditions to be captured. For the best results:
How do I set up KYDOS on Android (Health Connect)?
Health Connect is optional. If you want KYDOS to read your steps, sleep, heart data and workouts from other apps, grant access when asked (KYDOS offers to install Health Connect if your phone doesn't have it). You can review or revoke specific data types anytime at Health Connect > App Permissions > KYDOS.
Does KYDOS write my completed workouts back to Apple Health or Health Connect?
Yes. With health access on, KYDOS saves your completed workouts to your device's health store (Apple Health on iOS, Health Connect on Android), along with the food, water and body weight you log, and mindful sessions on iPhone. Deleting one of those entries in KYDOS removes the copy KYDOS wrote. You can revoke the write permission at any time in your device's health settings.
How do I revoke health access entirely?
iOS: Settings > Privacy & Security > Health > KYDOS. Android: Health Connect > App Permissions > KYDOS. Revoking does not delete data you've already logged.
What workout types does KYDOS support?
KYDOS tracks 27 workout types in eight groups: GPS & Outdoor (run, trail run, walk, hike, ride, MTB, open water swim), Indoor Cardio, HIIT & Circuit, Strength, Mind-Body, Pool Swim, Sport & Other, and Everyday Effort. From the Train tab, open the full list of workout types to see them all, grouped by category.
What's the difference between "Start Now" and "Modify Workout"?
Start Now begins tracking immediately with sensible defaults for that type. Modify Workout lets you set type-specific options first, like pool length and stroke for a pool swim or work/rest/round timing for a HIIT session, before you begin.
Does every workout type track the same metrics?
No. Each type shows what's actually relevant to it. GPS types (run, cycle, hike) show distance and pace. Pool swims count laps and estimate distance from your pool length. HIIT, Circuit, and Boxing count completed rounds. Strength sessions track sets, reps, weight, and personal records. Indoor cardio and Mind-Body sessions focus on time and effort rather than distance, since GPS doesn't apply. Your post-workout summary reflects whichever of these fit the type you did.
My GPS route was inaccurate or didn't save.
Make sure location permission is granted and you have a clear signal when you start. Note that with Stealth Mode on, routes are intentionally never sent to our servers and completed workouts are saved only to your device.
What is surface type tagging?
You can tag a workout as trail, road, or mixed. This lets KYDOS compare like-for-like efforts so your pace and records are measured against similar terrain.
My personal record or one-rep max didn't update.
Confirm the session saved completely and the lift was logged with weight and reps. Records recalculate from your logged history; if something looks off, log out and back in to force a resync.
What are Live Activities and Ghost Delta?
During an active workout, KYDOS can show live metrics (elapsed time, distance, pace, and your Ghost Delta) on your iPhone Lock Screen and Dynamic Island. This display stays on your device. With Stealth Mode active, it collapses to a minimal view.
Can I import workouts from other apps or devices?
Yes. Workouts that other apps or watches save to Apple Health or Health Connect show up in your KYDOS history automatically, labeled with where they came from. They count toward your training load and trends, but they don't earn Glory Points, because KYDOS didn't verify them.
What's the weather forecast chip on the Track tab?
Tap the current-conditions chip to see an hourly and multi-day forecast for your location, so you can plan your next session. This uses the same weather service as the pre- and post-workout safety alerts: coordinates only, no account or tracking involved.
What is a Squad?
A Squad is a small, invite-only training group. You can belong to one Squad at a time. There's no public directory or user search; you join only by using an invite code or link from someone already in the Squad.
How do I create or join a Squad?
From the Arena tab, choose Start a Squad to create one and generate an invite, or enter a code you received to join an existing Squad.
What can my Squad see about me?
Fellow Squad members can see your username, display name, Founding Member status, your profile photo (only if you've separately made it public), and your position on your Squad's leaderboard. Nothing is visible to anyone outside your Squad. Minors and Stealth Mode users are never shown in a Squad roster or leaderboard, and a Stealth Mode user doesn't see their Squad's either.
What are Challenges?
Challenges are time-bound fitness goals you can opt into. Your participation and progress are visible to other participants in that same Challenge only.
What happened to the Leaderboard?
The Leaderboard is scoped to your Squad rather than global. You'll find it from your Squad screen once you've joined or created one.
What are Community Routes?
Routes other KYDOS users chose to share, shown near you on the Arena tab. Sharing is a deliberate choice for each route, and a shared route is anonymous: it carries no name or account, its start and end are trimmed off so it can't reveal where someone lives, and only the month is kept. You can report any route. Minor accounts and Stealth Mode users don't see or share community routes.
What is "Chase Your Glory"?
Chase Your Glory is racing your own past self. It has modes: Ghost Run and Ghost Ride race a past run or ride beside you on the map, and Ghost Lift sets a past strength session's numbers as the ones to beat. Start it from the Train tab (Chase Your Glory, just under Start) or from the Chase tile on the Glory tab.
What is Ghost Run?
Ghost Run lets you race against a previous version of yourself on the same route. When you race a past run, KYDOS overlays a "ghost": a replay of that past effort. Your live position is shown in gold; the ghost shows where you were at that same moment during the reference run. The Ghost Delta tells you exactly how far ahead or behind you are in real time.
How do I start a Ghost Run?
On the Train tab, tap Chase Your Glory, choose Ghost Run, and pick the past effort you want to race.
What does it mean to catch the ghost?
If your Ghost Delta closes to zero and goes positive, you're ahead of your reference run: you've caught it. Beat the ghost to the finish and you'll know.
Do ghost wins earn Glory Points?
Yes. Beating your ghost in Ghost Run, Ghost Ride or Ghost Lift earns 8 Glory Points, the most of any single action.
How does Earn Your Glory work?
Everyone earns Glory Points for verified effort: workouts of 20 minutes or more, ghost wins, personal records, consistent training on your usual weekly pattern, good sleep and big activity days. On an active paid KYDOS Premium plan, 75 points in a calendar month banks one month of Premium (up to six a year, with no limit on how many you hold). A banked month is used when your paid plan ends, keeping Premium on. A free trial, a promotional grant or banked months in use don't count as a paid plan for banking. Workouts recorded in Stealth Mode don't earn points, because they never reach our servers.
What is my readiness score?
Your readiness score is a daily estimate of how recovered and prepared you are to train hard. It compares your heart rate variability, resting heart rate, sleep and recent training load (and, when you have them, your daily check-in, respiratory rate, recovery time and fueling) against your own normal. Anything missing is left out rather than guessed. The breakdown shows what moved your score.
Why does KYDOS sometimes say to rest instead of train?
Because rest is part of training. When your numbers say you're under-recovered, KYDOS tells you plainly instead of pushing you, and the call is yours. Your streak is protected on the days you rest.
My readiness score doesn't seem right.
Readiness needs a few nights of sleep and heart data to learn your normal. On iPhone, check that Sleep and Heart Rate Variability are allowed at iOS Settings > Privacy & Security > Health > KYDOS; on Android, check Health Connect > App Permissions > KYDOS. Wearing your watch or ring to sleep for a few nights in a row gives it what it needs.
What is KYDOS Coach?
KYDOS Coach gives you spoken guidance and cues during workouts. You can choose a coaching personality that matches how you like to train: Sergeant, Pacer, Hype, Minimalist (free), or Wellness.
How do I change my Coach personality?
Open the Train tab, tap Customize Coach, and select a different personality. The change applies to your next workout.
Can I get coaching through my watch without my phone?
Yes. The KYDOS Apple Watch and Wear OS apps support standalone workouts with coaching, so you can leave your phone at home. Your coach personality and KYDOS Premium entitlement are cached on your watch, so coaching works independently. Connect Bluetooth headphones to your watch for spoken cues.
Coach audio isn't playing.
Check that your device isn't muted, your volume is up, and any connected headphones or speaker are selected as the output. If you use another audio app during workouts, confirm KYDOS has permission to play over it. For standalone watch coaching, confirm Bluetooth headphones are paired directly to your watch, not to your phone.
What is Guardian SOS?
Guardian SOS lets you send an emergency text alert to a contact you choose when you may need help during a workout. An alert is sent only when you trigger it. Your contact also gets one confirmation text when you add them, and one "false alarm" text if you stand down an alert that already went out. Guardian SOS is a best-effort convenience feature and is not a substitute for emergency services. In an emergency, call 911 (or your local emergency number) first. Message delivery is not guaranteed. Full details are on our SMS program page.
The Guardian SOS opt-in screen shown to users in the KYDOS app.
How do I set up a guardian?
Open Profile > Guardian and enter your emergency contact's name and mobile number. You confirm you have their permission to send them these alerts. Setup also asks to send you notifications, so an active alert can show Stand Down on your lock screen. You can change or remove your guardian anytime.
How do I trigger or cancel an SOS?
Tap SOS on the workout screen or on your lock-screen workout, or use SOS on your KYDOS watch app; on iPhone you can also say "Hey Siri, KYDOS SOS". A five-second countdown lets you cancel. After an alert goes out, tap Stand Down (in the app or on the notification) to tell your contact you're okay. Guardian SOS works during a workout and while KYDOS is open.
What is Guardian Beacon?
Guardian Beacon shares your live location during a workout with up to five people you choose. KYDOS makes a private link for each person and you send it yourself, from your own phone. Your locations are end-to-end encrypted, so KYDOS can't read them, and the link stops showing anything the moment your workout ends or you turn Beacon off. Beacon is free, for adult accounts, and off in Stealth Mode. Like Guardian SOS, it is not an emergency service.
My guardian didn't receive an alert.
Confirm the saved number is correct and able to receive SMS. Some carriers delay or filter automated messages; if a text can't be delivered, KYDOS tells you. If your guardian replied STOP at any point, they've opted out and won't receive further alerts until they reply START.
What are the weather and air-quality safety alerts?
With location permission, KYDOS shows current conditions (heat, cold, storm risk, and Air Quality Index) on your pre- and post-workout screens so you can train safely. This uses an open weather service and sends only coordinates, no personal data.
How does my guardian stop receiving messages?
They can reply STOP to any alert to opt out, or HELP for assistance. Message and data rates may apply.
What is Stealth Mode?
With Stealth Mode on, a workout and its route stay on your device: nothing is sent to KYDOS, and location sharing, Guardian Beacon, route sharing and Squad visibility are off. Tracking, heart rate and coaching all still work, and Guardian SOS still works. The trade-off: a Stealth workout earns no Glory Points and doesn't count toward server-side streaks, because it never reaches our servers.
How do I turn Stealth Mode on or off?
Toggle it in your privacy settings. On minor accounts (ages 13–17) Stealth Mode is always on and cannot be disabled.
Is my cycle tracking data private?
Yes. Cycle Tracking is strictly opt-in, stored privately in your account, never shared with any third party, never used in community features, and never sold or used to train models. You can disable it and delete all cycle data anytime from your Profile.
Who can see my profile photo and progress photos?
Progress (body) photos are always private to you. Your profile photo is private by default; you may opt in to make it visible to other signed-in users. Minor accounts can never make a photo public, and Stealth Mode reverts your photo to private.
I'm not receiving notifications.
Grant notification permission for KYDOS in your device settings, then confirm the specific alerts you want are enabled in the app's notification settings. If they stopped after reinstalling, re-granting permission re-registers your device.
How do I control which notifications I receive?
Go to Settings > Notifications in the KYDOS app. You can enable or disable each notification type individually: streak alerts, readiness updates, weekly summaries, coach check-ins, and more. Your preferences are saved to your account and sync across your devices.
How do I export my data?
Go to Settings > Privacy & Data > Export My Data to download a copy of everything you've logged.
How do I delete my account?
Go to Profile > Settings > Danger Zone > Delete Account. Deletion is immediate, covers all of your data, and is permanent. Deleted data can remain in encrypted backups for up to 30 days before it is purged, and a consent or SOS record is kept only with your identity removed. Without the app, see kydoshealth.com/delete-account to request deletion by email. Deleting your account doesn't cancel a subscription; cancel it with Apple or Google first.
I'm in the EU, UK, or a US state with privacy laws. What are my rights?
You have rights including access, correction, erasure and portability, and in the EU and UK the right to object to processing. KYDOS applies the core rights to every user, wherever you live. Submit a request to privacy@kydoshealth.com with the subject "Data Rights Request."