Provided by Kydos Health L.L.C., the developer of the KYDOS fitness app.
Deletion is permanent and immediate. Once confirmed, your account, profile, and all associated personal data are removed from our active systems. This action cannot be undone.
The primary way to delete your account is directly inside the KYDOS app. This is the fastest method and does not require any additional steps from us.
ALTERNATIVE — EMAIL REQUEST
If you no longer have access to the app, email contact@kydoshealth.com with the subject line Account Deletion Request. Include the email address associated with your account. We will process the request within 30 days and confirm by email when complete.
When you delete your account, the following data is permanently removed from our systems immediately upon confirmation:
| Data | What happens |
|---|---|
| Account credentials and login | DELETED — immediately and permanently |
| Profile (name, username, bio, profile photo) | DELETED |
| Workouts and activity history | DELETED |
| GPS routes and route recordings | DELETED |
| Daily health metrics and readiness scores | DELETED |
| Nutrition logs, saved meals, food favorites | DELETED |
| Weight logs, body measurements, cycle logs | DELETED |
| Hydration logs | DELETED |
| Strength routines, sessions, and personal records | DELETED |
| Glory Points history and challenge records | DELETED |
| Notification preferences | DELETED |
| Referral records | DELETED |
| Body photos (stored by KYDOS) | DELETED — storage blobs removed |
A small amount of de-identified data is retained after deletion for legal compliance and safety accountability. No retained record identifies you.
| Data | Why it is kept |
|---|---|
| Consent log timestamp and version | ANONYMIZED — your user ID and consent preferences are removed; the timestamp and consent version are retained to demonstrate legal compliance with GDPR Article 5(2). The record no longer identifies you. |
| Guardian SOS alert log timestamp | ANONYMIZED — if you used Guardian SOS, the alert timestamp is retained for safety accountability; your user ID is removed. No phone number is stored in this log. |
| Encrypted database backups | RETAINED UP TO 30 DAYS — KYDOS maintains encrypted daily database backups with a 30-day retention period. Your data is removed from all active systems immediately upon deletion. Backup files that were created before your deletion are automatically purged within 30 days per our backup lifecycle policy. |
| Apple / Google subscription history | THIRD PARTY — subscription transactions are processed by Apple or Google and managed by our subscription processor, RevenueCat. These records are governed by Apple's, Google's, and RevenueCat's own privacy policies. Cancel your subscription through your device's subscription settings before or after deleting your KYDOS account. |
Health data stored on your device — in Apple Health or Google Health Connect — is separate from your KYDOS account. Deleting your KYDOS account does not remove data already written to your device's health store. You can manage that data directly from your device's Health settings.
For data rights requests — access, correction, portability, or questions about this process — email contact@kydoshealth.com. If you are in the EU, UK, or California, additional rights may apply. See our Privacy Policy for details.